Delivery & Returns
PROCESSING, SHIPPING & DELIVERY
Once your order has been placed you will receive a confirmation email. We aim to process and dispatch all in-stock items within 2-3 working days of ordering. If you need the items sooner, please do drop us an email and we will do our best to accommodate this for you.
Please note that any import duties or taxes associated with an international order are the responsibility of the customer.
We really hope that you are happy with your orders, if however, you wish to return an item for some reason, please notify us as soon as possible.
Please email us at firstname.lastname@example.org and you will be provided with a returns address.
Customers must notify us for returns within 14 days of receiving the item and will be eligible for refund as long as the item/s are returned in the same condition in which you purchased them, with all original labels excluding custom made items, earrings and personalised goods.
The cost of returning your items will be your personal responsibility so we recommend using a tracked service with insurance as we cannot be held responsible for items lost/damaged in transit.
Refunds will be processed on receipt of your return.